FAQs
The SmartKarrot™ platform is hosted on the Amazon Web Services (AWS) cloud infrastructure which ensures physical security of all data. All SmartKarrot™...
Thu, 25 Apr, 2019 at 5:19 PM
The SmartKarrot™ platform uses AES 256-bit encryption at rest to secure all stored data. We use a Secure Sockets Layer as security protocol to secure d...
Thu, 25 Apr, 2019 at 5:19 PM
The SmartKarrot™ platform exercises stringent access control systems and does not allow access to production environments for its users without customer con...
Thu, 25 Apr, 2019 at 5:21 PM
SmartKarrot™ does not store any user credit card or payment sources information. All credit card information provided is securely stored on our payment pro...
Thu, 25 Apr, 2019 at 5:21 PM
In the event of such a situation, where a customer decides to discontinue the use of SmartKarrot™ services, all data pertaining to that customer will be ret...
Thu, 25 Apr, 2019 at 5:23 PM
The SmartKarrot™ platform is PCI compliant. In addition, our payment processing partner will be PCI compliant when we offer our SmartIncentives feature for...
Thu, 25 Apr, 2019 at 5:24 PM
The SmartKarrot™ platform is designed to be secure against Distributed Denial of Service Attacks and other threats to security.
Thu, 25 Apr, 2019 at 5:25 PM
Access to customer data is limited to the customer and, with permission of the customer, to SmartKarrot™ implementation or support teams, service providers ...
Thu, 25 Apr, 2019 at 5:25 PM